Shipping Policy
HOW MUCH DOES SHIPPING COST?
Shipping cost may vary by items.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Deli
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 14-21 business days delivery.
(Shipping carriers are experiencing delays due to the COVID-19 pandemic)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@ijkmarvelous.com.
If your order hasn\t arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
RETURNS AND EXCHANGE POLICY
For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
IJKmarvelous has the right to refuse returns that passed the 15 days allowed time after delivery.
For additional help please contact us at: ✆ 980 819 0142 Mon-Fri 9am-5pm ET and/or Email Us at info@ijkmarvelous.com.